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Who can be the parties of a complaint

Anyone who may be concerned with the guidelines such as multinational enterprises, workers and NGOs can submit a complaint against activities of multinational enterprises.

Generally, a complaint is submitted to the NCP of the country in which the issues have arisen. But, in the event that guideline-related issues arise in a non-adhering country in which an NCP has not been established, a complaint could be submitted to NCP of the respondent’s home country.