Mediation is an entirely voluntary, risk-free process in which a neutral staff
member of KCAB helps the parties to a dispute to negotiate their own
settlement. The mediator will be unbiased and shall not judge either party,
while encouraging open communication, helping to identify the specific
areas of dispute and agreement, and working toward bringing the parties to
a negotiated settlement specified and reached by the parties themselves.
The number of mediation cases has averaged 1000 per year
over the last years.